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AI Business Strategy

KPMG: Inside the AI agent playbook driving enterprise margin gains

Ryan Daws

April 1, 2026

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agentic ai

deployment

enterpris...

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Skip to content

AI Business Strategy

KPMG: Inside the AI agent playbook driving enterprise margin gains

Ryan Daws

April 1, 2026

Share this story:

agentic ai

deployment

enterprise

governance

research

strategy

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Global AI investment is accelerating, yet

data shows the gap between enterprise AI spend and measurable business value is widening fast.

The headline figure from KPMG’s first quarterly Global AI Pulse survey is blunt: despite global organisations planning to spend a weighted average of $186 million on AI over the next 12 months, only 11 percent have reached the stage of deploying and scaling AI agents in ways that produce enterprise-wide business outcomes.

However, the central finding is

that AI is failing; 64 percent of respondents say AI is already delivering meaningful business outcomes. The problem is that “meaningful” is doing a lot of heavy lifting in that sentence, and the distance between incremental productivity gains and the kind of compounding operational efficiency that moves the needle on margin is, for most organisations, still substantial.

The architecture of a performance gap

KPMG’s report distinguishes between what it labels “AI leaders” (i.e. organisations that are scaling or actively operating agentic AI) and everyone else. The gap in outcomes between these two cohorts is striking.

Steve Chase, Global Head of AI and Digital Innovation at KPMG International, said: “The first Global AI Pulse results reinforce that spending more on AI is not the same as creating value. Leading organisations are moving beyond enablement, deploying AI agents to reimagine processes and re


来源: Brave/

采集时间: 2026-04-02 01:55:08

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