Meta says its Muse AI agent can do things for you. I put it to the test | CNN Business

Meta says its Muse AI agent can do things for you. I put it to the test | CNN Business
摘要: The App Store listing for Meta's Muse AI agent on September 22, 2026.
Cheng Xin/Getty Images
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The App Store listing for Meta's Muse AI agent on September 22, 2026.
Cheng Xin/Getty Images
Tech giants
See all topics
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It’s been a busy afternoon for Pip, the AI agent I’ve been using in Meta’s Muse app.
The agent, which Meta launched on September 8, booked a Friday date night and made a packing schedule for my upcoming move. It also emailed a friend about a trip next month and made a planning document with places we want to visit.
A Pixar-like avatar typed
away on a laptop at the top of the screen to let me know my AI helper, whose name I chose, was hard at work.
Chatbots like ChatGPT have changed the way people find information and get answers to questions. Now, tech giants are attempting to develop AI assistants that can handle
complex tasks, with the goal being that
can give a broad command like “order my groceries for the week” and go about their day.
Muse is currently the most popular free app in the iPhone’s App Store and has been downloaded more than 2.5 million times since its launch, according to market intelligence firm
Sensor Tower
. It is Meta’s latest and most promising attempt to rival popular chatbots like OpenAI’s ChatGPT and Google’s Gemini.
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Meta CEO Mark Zuckerberg is expected to share more about his vision for Muse and the company’s AI plans during its Connect conference on Wednesday.
Perhaps most importantly, there’s the question of whether people will trust Meta with even more personal details: Muse’s rise in the App Stores comes after the company’s smart glasses stirred controversy and privacy concerns.
“While feedback (around Muse) has been positive, privacy and trust